Location: In-Office Allen Texas
Job Type: Full-Time
Newline Interactive is an interactive solutions company that is changing the way organizations communicate and collaborate, while also improving teaching and learning in the classroom. We do this by combining world-class interactive touch displays with the world’s easiest-to-use software—and backing our solutions with the best support team in the business. At Newline, we help our customers Make An Impact!
🏆 Check out our award-winning products:
Why Join Newline?
Job Description
As a Technical Support Specialist , you will be on the front lines of customer service, helping our partners and end-users resolve issues and get the most out of their Newline products. You’ll provide remote troubleshooting and support via phone and our cloud-based ticketing system, ensuring timely, professional resolutions for both hardware and software-related concerns.
Support responsibilities include:
You’ll also contribute to internal product improvements, customer training initiatives, and continuous learning to ensure you’re always up to speed with our latest technologies.
Responsibilities
Desired Skills & Experience
Benefits
Schedule:
Typical work hours are between 8:00 a.m. and 5:00 p.m., Monday through Friday.
Some additional hours may be required during peak periods throughout the year.
Newline Interactive is an Equal Opportunity Employer.
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