This is a company that is pretty much recession proof!
Great opportunity to work for a growing company in the pet food and other industries! This candidate is responsible for providing technical support associated with all network communications aspects of the manufacturing plants. This individual must have excellent interpersonal, verbal and written communication skills. Areas of support include technology in the LAN, WAN, SDWAN, VPN, hardware associated with the infrastructure (physical layer - cabling, switches, routers, access points, firewalls).
This position will work closely with different plant operations engineers and IT teams to provide support for network services.
Candidates will be installing Cisco Meraki switches and Palo Alto firewalls as well as cross training with convergent server virtualization technologies running on Nutanix hardware. The project will deliver these technologies to manufacturing plants worldwide. The position will transition from a project based roll out to production long term.
Responsibilities
• Provides daily first-tier support for all networking issues.
• Monitors the health of all systems under the area of responsibility.
• Analyzes and troubleshoots problems, escalates or re-routes issues to higher qualified experts.
• Assists in the designs and implementations of networking solutions.
• Proactively monitors KPMs associated with network reliability, and if necessary, intervene and improve on those as a result of analysis.
• Identifies opportunities to improve and use new ideas and networking technologies to meet or exceed business objectives.
• Manages vendor relationships as it depends on daily operational needs.
Skills, Qualifications, Technical Knowledge
• Bachelor’s Degree in Information Technology or related discipline preferred
• 3 + years of experience in an operational support role in enterprise environments with geographically dispersed locations.
• Excellent written and verbal communication skills
• Strong organization and planning skills
• strong interpersonal / relationship management skills
• Strong troubleshooting skills
• Working experience with Cisco Meraki, Palo Alto firewalls, long range Ethernet, fiber connectivity, SD WAN and Aryaka solutions are a benefit to the candidate
• Prior use of Meraki Systems Manager, Solar Winds and Palo Alto Panorama management suites is preferred
• Experience with support of multi-site, high-availability networking solutions
• Cisco, Nutanix, Windows Server/Hyper-V or related industry certifications owned or gained within 18 months of hire date will be required.
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