Support Specialist / Helpdesk Technician Job at Elegant Enterprise-Wide Solutions, Inc., Salt Lake City, UT

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  • Elegant Enterprise-Wide Solutions, Inc.
  • Salt Lake City, UT

Job Description

Required Skills & Qualifications:

  • Experience in technical support, helpdesk troubleshooting , and access management .
  • Strong understanding of workflow processes, security protocols , and IT systems.
  • Proficiency in troubleshooting SharePoint & Microsoft 365 .
  • Excellent communication skills to assist non-technical users effectively.
  • Ability to manage multiple support requests and prioritize tasks efficiently.
  • Prior experience supporting government environments.

Preferred Qualifications:

  • Certifications such as CompTIA A+, ITIL , or Microsoft Certified : Modern Desktop Administrator.

Note: For H-1B and OPT cases, we are seeking candidates from recognised organizations.

"No phone calls please."

Job Tags

H1b,

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