Operations Manager Job at Millman Search Group, Prince George's County, MD

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  • Millman Search Group
  • Prince George's County, MD

Job Description

Operations Manager – Retail Property Management-Mall

📍Washington DC Metro area (Must reside within 30 minutes of the property)

🕒 Full-Time | On-Site

Are you a hands-on leader who thrives on solving complex challenges and ensuring a property runs like a well-oiled machine? We’re looking for an Operations Manager who lives close to the property and is ready to be the primary point person for all operations and problem-solving on-site .

This role is ideal for someone who wants to make a daily impact — from leading maintenance teams to coordinating construction, ensuring safety, and delivering a consistently excellent customer experience.

What You’ll Do

  • Lead the day-to-day physical operations of the property to deliver a safe, clean, and inviting experience for guests and tenants.
  • Own all facilities-related issues — if it’s happening on-site, it’s your responsibility to address and resolve it.
  • Oversee all physical assets and ensure they are maintained efficiently, safely, and to brand standards.
  • Plan and manage multi-year capital and operating budgets alongside the General Manager.
  • Drive cost-efficiency through proactive vendor management and preventative maintenance programs.
  • Coordinate construction projects and work closely with tenant contractors to ensure compliance, safety, and timely delivery.
  • Implement sustainability efforts, optimize utility consumption, and support building control system efficiency (lighting, HVAC, EMS, irrigation, fire/life safety).
  • Serve as the property’s emergency response leader during crisis situations such as natural disasters.
  • Foster relationships with tenants, local officials, first responders, and community organizations.
  • Mentor and manage on-site operations staff while ensuring adherence to company policies.

What You Bring

  • Must live within 30 minutes of the property — your rapid response and presence on-site is critical.
  • 2+ years of operations leadership experience in retail, commercial, or shopping center environments.
  • 3+ years of facilities management or construction oversight preferred.
  • Strong knowledge of commercial building systems (HVAC, electrical, plumbing).
  • Ability to interpret blueprints, CAD drawings, and technical schematics.
  • Proven ability to lead, coach, and develop teams.
  • Excellent problem-solving and communication skills.
  • Comfortable managing multiple projects and priorities simultaneously.
  • Proficiency in Microsoft Office, Teams, and modern facilities technologies (BAS/BMS, EMS).
  • Industry certifications and hands-on maintenance experience (HVAC, plumbing, carpentry, etc.) are a plus.

Why Join Us

  • Competitive compensation
  • Medical, Dental & Vision starting day one
  • 401(k) with company match & immediate vesting
  • Generous Paid Time Off + Paid Parental Leave
  • Wellness & mental health support resources
  • Real ownership over your property and your team's performance

📍 Note : This is a highly visible, hands-on role that requires consistent on-site presence. Only candidates residing close to the property will be considered.

Interested? Apply now and bring your operational expertise to a role where no two days are the same.

Job Tags

Full time, For contractors, Local area, Immediate start,

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