Description The Marketing and Communications Manager is responsible for managing the execution of the company’s marketing programs to increase restaurant traffic, revenues, awareness, and brand equity. He or she will also develop and manage PR activities, events, promotional programs, advertising campaigns, and overall digital content strategy (social, e-mail, web) for each restaurant concept. This position requires approximately 20% travel between locations. Requirements The following reflects the definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons. With the collaboration of our Director of Operations, develop annual marketing strategies, brand plans, and promotional initiatives for each individual restaurant location and concept. Oversees creation of all in-store collateral/design development, execution, and implementation – menus, signage, check presenters, direct mail, etc. Oversees brand communications to ensure consistent brand identity and voice in the marketplace. Channels include, but are not limited to, e-mail, social media, PR, website, advertising, restaurant collateral, and 3rd party sites (Yelp, Google, DoorDash, Trip Advisor, etc.) Develops sales-building plans for each restaurant in conjunction with the Goodfellas Pizzeria on-site operations team. Manages the Goodfellas Pizzeria guest relationship management strategy and leverages existing technology to provide a disciplined method of monitoring and positively interacting with our guests. Works with Strategic independent contractors and the accounting team to establish benchmarks and ROI targets for all marketing activities, reports on promotional effectiveness of marketing activities, and adjusts tactics accordingly. In conjunction with GMs and Kitchen teams, develops teams to represent restaurants and/or Goodfellas Pizzeria corporate at all public events; participates and networks in these events as necessary. Identifies, directs and manages partnership relationships for both the restaurants and Desperados Chefs. i.e., chef appearances and/or interview requests Functions as Marketing Liaison for all 3rd party and branded relationships. Oversees charitable partnerships.
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