Job Description

5 days ago Be among the first 25 applicants Direct message the job poster from CyberX Info System IAM (Identity & Access Management) Operations and Delivery Specialist Global Team - North and South American Focus Based in Garland TX (Greater Dallas Area) preferred or Broomfield CO (Greater Denver Area ) possible this critical role will be responsible to support the growing business needs throughout the Americas (North and South America, Latin America, and Mexico). Housed within corporate Information Technology function (a global organization headquartered in Stockholm, Sweden) and part of the Infrastructure Team, you will join a lean, laser focused global team of passionate, smart IT Specialists, based in Sweden, US, South Africa, India, and Australia. Position Overview: Reporting to the Manager IT Identity and Access Management you will work both operationally and strategically to deliver world class IAM services to the business. Your mission will be to optimize and/or change existing solution(s ) in line with IT strategy and security policy, and to work closely with other service areas to optimize IT services efficiency and elevate end-user experience. Working to actively reduce manual processes and routines in favor of automation and self-service, you will contribute to the roadmap for each of the components in your service area, as well as safeguard operations. You will also be responsible for the documentation of processes and routines, as well as to ensure global adoption of routines and guidelines. Supporting a diverse geography , comprised of multiple business entities, with ongoing expansion in market - both from organic growth and due to mergers and acquisitions, the work is varied, interesting and complex, with a common thread of protecting the entity and delivering excellence. Possessing solid work experience within a busy IT Team, where you have worked for two years+ in support of Identity and Access Management (within a Microsoft environment), you are well versed in Active Directory, Azure Active Directory IAM and IAM processes, controls, practices, and systems. You are a methodical thinker and curious, with excellent communication skills who is yearning for challenge and change. Best place you will ever work! What You Will Do: Maintain a positive and supporting attitude within the Service Area Work closely with strategic and Application Maintenance teams to identify IAM requirements. Optimize or change existing solution(s) in line with IT strategy and security policy. Work in a global SLA based IAM organization (incident\ change\ problem management) Take responsibility to ensure smooth daily operations and delivery for the identity and access management applications and services. Be the point of contact for other functional areas and the support organization. Document processes and routines. Recommend and implement solutions so they are delivered with quality and agility. Make use of the tools to manage & monitor operations, including data owned. Contribute to the roadmap for each of the components in your service area. Take active part in projects pertaining to IAM in all aspects of the project activity. Actively reduce manual processes and routines in favor of automation and self-service Always have security in mind! Keep it simple attitude (all aspects, like HW, platform and support processes Ensure global adoption of routines and guidelines. Work closely with other service areas to optimize IT services efficiency and end-user experience. Safeguard operations at all times. Education, Knowledge, and Experience Requirements Associate or bachelor’s degree in information technology and / or computer science, or a related field, or equivalent work experience. Minimum 6 years+ recent experience in Identity and Access Management (IAM) Very good understanding of IAM processes, controls, practices, and systems including: Knowledge of Privileged Access Management (PAM) and Privileged Identify Management (PIM) Incident Management, Problem Management , Service Request Fulfillment, and the IAM domain within an Information Technology Infrastructure Library (ITIL) managed services context Azure authentication practices within a Microsoft environment and in Cloud authentication functions. Active Directory experience , supporting: High level questions regarding login issues Access control and access management Handling operation tickets Microsoft Identity Manager (MIM) experience a plus. Minimum 5 years + relevant industry IT experience in a global entity where you have acquired: Knowledge of IT systems and support practices. Knowledge of IT service management principles and best practices. Knowledge of cyber security and privacy principles and best practices Knowledge of operating systems, hosted applications, & computer networking fundamentals Ability to identify and communicate security risks and how they impact the Enterprise. Solid understanding of IT technical components and processes, and how to improve and develop them. Strong written and oral communication abilities , proven organizational/ analytical skills. Technical Attributes to Success: Technical computer skills, including the ability to analyze and manipulate sets of data, learn new software, and understand programming/scripting language (PowerShell, SQL, etc.). Strong interpersonal, organizational, and communications skills. Analytical and problem-solving skills, including ability to identify trends to resolve issues. Ability to effectively learn and apply new technologies. Ability to embrace the concept of continual improvement to help streamline processes and improve user experience. Ability to work independently and under pressure, manage multiple concurrent tasks and responsibilities, and deal with changing priorities while maintaining personal effectiveness. Ability to take initiative in completing daily tasks and special projects. Ability to focus on tasks with greatest impact and see them through to completion. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management Industries IT Services and IT Consulting Referrals increase your chances of interviewing at CyberX Info System by 2x Sign in to set job alerts for “Identity Management Consultant” roles. 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Job Tags

Full time, Work experience placement, Remote work,

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