Job Description

The Opportunity

We are seeking a dynamic Director of Communications to lead strategic internal and external communications for Family Dollar as it embarks on an exciting new chapter as a standalone company. Reporting directly to the CHRO, this leader will be responsible for shaping and delivering a modern, integrated communications strategy that supports cultural and business transformation, enhances employee engagement, and reinforces Family Dollar’s brand identity across all audiences.

This individual will serve as a key advisor to senior leadership, drive messaging consistency across channels, and partner cross-functionally with teams such as Operations, HR, and Marketing to ensure alignment and impact. They will build and lead a high-performing communications team and bring a data-driven, narrative-first approach to storytelling and change management.

Key Responsibilities

• Lead the development and execution of communication strategies that support Family Dollar’s transformation, culture, and business priorities
• Design and manage internal communication channels and campaigns to ensure message clarity, consistency, and engagement across all levels of the organization
• Partner closely with Operations and Field Leadership to deliver clear, effective messaging that supports our store teams and frontline associates
• Build communication plans that enhance company culture, employee experience, and awareness of Family Dollar’s mission and values
• Develop and implement external communications that support employer branding and community reputation
• Coach and support leaders on communication best practices, ensuring alignment and tone across the organization
• Establish clear measurement strategies to track effectiveness and continuously improve communication efforts
• Manage relationships with external partners and agencies as needed
• Foster and develop a strong, collaborative communications team aligned with business goals

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, or related field (or equivalent experience)
• 15+ years of progressive experience in corporate communications, with demonstrated success leading communications during major change or transformation initiatives
• Retail industry experience preferred
• Exceptional written, verbal, and presentation skills
• Proven ability to partner with senior leaders and influence at all levels
• Strong project management skills and ability to manage multiple priorities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

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